Contact Us

Have any questions, suggestions, or need help? We'd love to hear from you. Please feel free to contact us anytime!

Email Contact

raphaelai@zohomail.cn

Service Hours

Monday to Friday 9:00-18:00

Company Information

Global Remote Team

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Frequently Asked Questions

Is Raphael AI really completely free?+
New users receive 1 free credit after signing in. Additional generations require purchased credits, with no subscription required.
What's the quality of generated images?+
We use advanced AI technology to generate high-quality, high-resolution images.
What languages are supported?+
Currently supports 8 languages: Chinese, English, Japanese, Korean, German, Russian, Filipino, and Traditional Chinese.
Can I use generated images commercially?+
You own the rights to use the generated images, but please ensure compliance with relevant laws and our terms of service.
How can I get technical support?+
You can contact our technical support team via email. We typically respond within 24 hours. Monday to Friday from 9:00-18:00 you can get faster responses.
How long does image generation take?+
Typically, generating one image takes 2-10 seconds. This depends on server load and image complexity. We are continuously optimizing to provide faster service.