Frequently Asked Questions

Raphael AI is a multi-model AI image generation platform with 9+ models from OpenAI, Google, Black Forest Labs, and ByteDance. It offers a free tier with no sign-up required, plus premium models with pay-as-you-go pricing.

Just visit the homepage, type a description of the image you want, and click Generate. No account needed for the free generator. For premium models, sign in with Google and top up your balance.

No account is needed for the free generator. To use premium models (Gemini Pro, Seedream, etc.), you'll need to sign in with Google — it takes 2 seconds.

The interface supports 8 languages: English, Simplified Chinese, Traditional Chinese, Japanese, Korean, German, Russian, and Filipino. It auto-detects your browser language.

Yes, Raphael AI is fully responsive and works on any device with a modern browser — phones, tablets, and desktops.

Be specific: include the subject, style, lighting, colors, and composition. Example: "a golden retriever puppy sitting in autumn leaves, soft sunlight, photorealistic, shallow depth of field". Check our Tutorials page for detailed guides.

We offer 9+ models: GPT-4o Image (OpenAI), Nano Banana / Pro / 2 (Google Gemini), Seedream 4/4.5/5.0 Lite (ByteDance), and more from Black Forest Labs. Each has different strengths.

Depending on the model: 1K (1024×1024), 2K (2048×2048), 3K, and up to 4K (4096×4096). Higher resolutions cost more per image. Multiple aspect ratios are supported: 1:1, 2:3, 3:2, 16:9, 9:16, 4:1, 1:4, and more.

Yes, most models support image-to-image generation. Upload reference photos to guide the AI's output. Some models support 1 reference, others up to 8, and Gemini models up to 14 references.

Typically 2-10 seconds depending on the model and resolution. Gemini Flash models are the fastest, while higher-resolution outputs take longer.

Common reasons: the prompt contains content that violates safety filters, the server is under heavy load, or there's a network issue. Try rephrasing your prompt or waiting a moment before retrying.

Any modern browser: Chrome, Firefox, Safari, Edge, Brave, and their mobile versions. We recommend keeping your browser updated for the best experience.

Our image generation is powered by APIMart's API infrastructure. For direct API access to the same models, visit apimart.ai.

Cloudflare Turnstile is a privacy-friendly CAPTCHA alternative that protects our free generator from bots. It runs automatically — you just need to wait for the checkmark to appear before generating.

This usually means the Turnstile widget didn't load properly. Try refreshing the page, disabling ad blockers, or using a different browser. The verification requires JavaScript to be enabled.

Yes, completely free with no limits and no sign-up required. The free generator uses GPT-4o Image and is protected by Turnstile verification to prevent abuse.

Pay-as-you-go: top up your balance ($9.90, $20, $40, or $100), then each image costs between $0.045 and $0.75 depending on the model and resolution. No subscriptions, no expiration.

No, your balance never expires. Top up once and use it whenever you want — there's no time limit.

We accept credit/debit cards and other payment methods through Creem, our payment processor. All transactions are secure and processed by a licensed Merchant of Record.

Unused balance can be refunded within 14 days of purchase. Contact us at raphaelai@zohomail.cn with your order details.

Prices range from $0.045 (GPT-4o Image at 1K) to $0.75 (Nano Banana Pro at 4K). Visit our Pricing page for the full per-model, per-resolution price table.

Yes, all images generated through Raphael AI can be used for commercial purposes. You retain full usage rights to your creations.

No. Generated images are delivered directly to your browser and are not stored on our servers. We don't keep copies of your creations.

No. Your prompts are processed temporarily during generation and are not used to train any AI models. We respect your creative privacy.

Content that is violent, hateful, sexually exploitative (especially involving minors), infringing on others' IP, or promoting terrorism is strictly prohibited. AI safety filters are applied across all models.

Email us at raphaelai@zohomail.cn. We typically respond within 24 hours. For faster help, check our Help page and Tutorials first.

Use our Feedback page or email us with a description of the issue, your browser info, and screenshots if possible. We investigate every report.

Absolutely! Visit our Feedback page to submit feature requests. We review every suggestion and prioritize based on user demand.

Sign in and go to Dashboard. You'll see your balance, total spending, images generated, and a detailed log of every generation with model, resolution, and cost.